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var(--portal-ease)}.portal-nav__link:hover{color:var(--portal-text);background:#ffffff0f}.portal-nav__link.is-active{color:#fff;background:#2563eb38}.portal-nav__actions{display:flex;gap:10px;align-items:center;justify-self:end}.portal-nav__email{max-width:180px;overflow:hidden;color:var(--portal-muted);font-size:13px;text-overflow:ellipsis;white-space:nowrap}.portal-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 18px;border-radius:980px;font-family:var(--portal-font-body);font-size:14px;font-weight:600;letter-spacing:-.01em;text-decoration:none;border:1px solid transparent;cursor:pointer;transition:background .25s var(--portal-ease),border-color .25s var(--portal-ease),color .25s var(--portal-ease),transform .15s var(--portal-ease),box-shadow .25s var(--portal-ease)}.portal-btn:active{transform:scale(.97)}.portal-btn--primary{background:var(--portal-primary);color:#fff}.portal-btn--primary:hover{background:color-mix(in srgb,var(--portal-primary) 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14px!important;font-family:var(--portal-font-display)!important;font-weight:700!important;letter-spacing:-.03em!important;line-height:1.12!important;color:var(--portal-text)!important;text-wrap:balance}.portal-section-title.portal-section-title{font-size:clamp(1.75rem,4vw,2.25rem)!important}.portal-auth .portal-section-title{font-size:clamp(2.25rem,5.5vw,3.75rem)!important}.portal-accent{color:var(--portal-accent)!important}.admin-page-hero{display:flex;flex-direction:column;align-items:center;text-align:center;margin:0 auto 1.75rem;max-width:42rem;width:100%}.admin-page-hero .admin-page-hero__title.portal-section-title,.admin-page-hero .admin-page-hero__title.ant-typography{margin:0!important;width:100%!important;text-align:center!important;color:var(--portal-text)!important}.admin-page-hero__head{color:var(--portal-text)!important}.admin-page-hero__accent.portal-accent,.admin-page-hero .portal-accent{color:var(--portal-accent, var(--portal-primary))!important}.admin-page-hero__lead.ant-typography,.admin-page-hero__lead{display:block;margin:.65rem auto 0!important;max-width:36rem;width:100%;color:var(--portal-muted)!important;font-size:.95rem!important;line-height:1.55!important;text-align:center!important;text-wrap:pretty}.admin-page-hero__actions{display:flex;flex-wrap:wrap;justify-content:center;gap:.75rem;margin-top:1rem;width:100%}.admin-page-hero--compact{align-items:flex-start;text-align:left;margin:0 0 .65rem;max-width:none}.admin-page-hero--compact .admin-page-hero__title.portal-section-title,.admin-page-hero--compact .admin-page-hero__title.ant-typography{text-align:left!important;font-size:1.15rem!important;line-height:1.3!important}.admin-page-hero--compact .admin-page-hero__actions{justify-content:flex-start;margin-top:.5rem}.admin-page-hero--portal .admin-page-hero__title.portal-section-title,.admin-page-hero--portal .admin-page-hero__title.ant-typography,.admin-page-hero--portal .admin-page-hero__head{color:var(--portal-text)!important}.admin-page-hero--portal .admin-page-hero__accent.portal-accent,.admin-page-hero--portal .portal-accent{color:var(--portal-primary)!important}.admin-page-hero--portal .admin-page-hero__lead.ant-typography,.admin-page-hero--portal .admin-page-hero__lead{color:var(--portal-muted)!important}.portal-page__head{display:flex;flex-direction:column;align-items:center;text-align:center;margin:0 auto 1.5rem;max-width:40rem}.portal-page__head .ant-typography,.portal-page__head .ant-typography-secondary{text-align:center!important}.portal-page__head .ant-typography-secondary{max-width:40ch;margin-inline:auto}.portal-glass-card{--portal-card-radius: 20px;--portal-card-bg: var(--portal-surface);position:relative;isolation:isolate;background:var(--portal-card-bg)!important;border:1px solid var(--portal-border)!important;border-radius:var(--portal-card-radius)!important;backdrop-filter:none;-webkit-backdrop-filter:none;box-shadow:14px 14px 28px #020617b8,-12px -12px 26px #94a3b814!important;overflow:hidden}.portal-glass-card .ant-card-head{position:relative;z-index:1;border-bottom-color:var(--portal-border);background:transparent!important}.portal-glass-card .ant-card-head-title{color:#f8fafc!important;font-weight:650!important;letter-spacing:-.02em}.portal-glass-card .ant-card-head .ant-typography{color:#f8fafc!important}.portal-glass-card>.ant-card-body{position:relative;z-index:1;background:transparent!important}.portal-knowledge-doc-card__title{display:inline-flex;align-items:center;gap:.45rem}.portal-knowledge-doc-card__hint{display:block;font-size:.875rem;line-height:1.45}.portal-knowledge-doc-editor__mode{display:block;margin-bottom:.75rem;font-size:.8125rem;letter-spacing:.04em;text-transform:uppercase;color:var(--portal-accent-soft)}.portal-knowledge-doc-editor .ant-input-textarea textarea{min-height:18rem!important;font-family:SF Mono,Fira 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var(--portal-border, rgba(148, 163, 184, .2));background:#0206178c;color:#e2e8f0eb;font-family:SF Mono,Fira Code,ui-monospace,Menlo,Consolas,monospace;font-size:.78rem;line-height:1.55;white-space:pre-wrap;word-break:break-word;scrollbar-width:thin}.portal-knowledge-template__preview:focus-visible{outline:2px solid #60a5fa;outline-offset:2px}html[data-portal-theme=light] .portal-knowledge-template{background:#fff;border-color:#e4e4e7}html[data-portal-theme=light] .portal-knowledge-template__title{color:#18181b}html[data-portal-theme=light] .portal-knowledge-template__icon{color:#2563eb}html[data-portal-theme=light] .portal-knowledge-template__preview{background:#fafafa;border-color:#e4e4e7;color:#27272a}.help-faq-diff-list{display:flex;flex-direction:column;gap:.5rem;margin-top:.5rem}.help-faq-extract-bar{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem;margin-bottom:1rem}.help-faq-extract-bar__docs{flex:1 1 17.5rem;min-width:17.5rem;max-width:36rem}.help-faq-edit-cell{display:flex;flex-direction:column;gap:.35rem}.help-faq-edit-cell__meta{font-size:.75rem;line-height:1.3}.help-faq-publish-bar{margin-top:1.25rem;padding:1rem 1.1rem 1.15rem;border-radius:14px;border:1px solid color-mix(in srgb,#16a34a 35%,var(--portal-border, #2a3344));background:linear-gradient(145deg,color-mix(in srgb,#16a34a 12%,var(--portal-surface, #161b26)),var(--portal-surface, #161b26));box-shadow:0 10px 28px color-mix(in srgb,#000 22%,transparent)}.help-faq-publish-bar__alert{margin-bottom:.85rem!important}.help-faq-publish-bar__actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:.75rem}.help-faq-publish-bar__publish.portal-cta-btn{--portal-primary: #16a34a;--portal-primary-soft: rgba(22, 163, 74, .22)}.help-faq-publish-bar__publish.portal-cta-btn .portal-cta-btn__label{font-weight:700;letter-spacing:.01em}html[data-portal-theme=light] .help-faq-publish-bar{border-color:color-mix(in srgb,#16a34a 28%,#e4e4e7);background:linear-gradient(145deg,#ecfdf5,#fff);box-shadow:0 6px 18px color-mix(in srgb,#16a34a 12%,transparent)}@media(max-width:640px){.help-faq-publish-bar__actions{justify-content:stretch}.help-faq-publish-bar__actions>*{flex:1 1 auto}}.help-faq-diff-row{display:flex;align-items:flex-start;justify-content:space-between;gap:.75rem;padding:.45rem .55rem;border:1px solid var(--portal-border);border-radius:8px;background:color-mix(in srgb,var(--portal-surface) 92%,transparent)}.help-faq-diff-row .ant-checkbox-wrapper{flex:1;min-width:0;align-items:flex-start}.help-faq-diff-row__label{display:inline-block;white-space:normal;line-height:1.4}.help-faq-diff-row__discard{flex-shrink:0}.portal-glass-card.form-card--surface{--portal-card-radius: 14px;background:var(--form-surface, #ffffff)!important;border:1px solid #e4e4e7!important;border-radius:14px!important;box-shadow:none!important}.portal-glass-card.ticket-detail-card,.portal-glass-card.conversation-card,.portal-glass-card.portal-empty-card,.portal-glass-card.form-card:not(.form-card--surface){background:#151d2eb8!important;border:1px solid var(--portal-border)!important;border-radius:12px!important;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);box-shadow:0 16px 48px #00000047!important}.desk-console-page .portal-glass-card,.desk-console .portal-glass-card{background:#151d2eb8!important;border:1px solid var(--portal-border)!important;border-radius:12px!important;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);box-shadow:0 16px 48px #00000047!important}.portal-metrics-page .portal-glass-card{--portal-beam-inset: 1.5px;--portal-beam-accent: #2563eb;--portal-card-radius: 16px;border:1px solid transparent!important;border-radius:var(--portal-card-radius)!important;background:transparent!important;box-shadow:10px 14px 36px #0000005c!important}.portal-metrics-page .portal-glass-card:before{content:"";position:absolute;z-index:0;top:-55%;right:-55%;bottom:-55%;left:-55%;background:conic-gradient(from 0deg,transparent 0deg 210deg,rgba(37,99,235,0) 235deg,var(--portal-beam-accent) 268deg,#22d3ee 292deg,#93c5fd 318deg,rgba(37,99,235,0) 342deg,transparent 360deg);animation:portal-border-beam 4.8s linear infinite;pointer-events:none;will-change:transform}.portal-metrics-page .portal-glass-card:after{content:"";position:absolute;z-index:0;inset:var(--portal-beam-inset);border-radius:calc(var(--portal-card-radius) - var(--portal-beam-inset));background:var(--portal-card-bg, var(--portal-surface, #161b26));box-shadow:inset 0 1px #ffffff0f;pointer-events:none}.portal-metrics-page .portal-glass-card:hover{box-shadow:12px 18px 44px #00000070!important;transform:translateY(-2px)}.portal-metrics-page .portal-glass-card:hover:before{animation-duration:2.8s;filter:brightness(1.15)}.portal-metrics-kpi-grid .ant-col:nth-child(1) .portal-glass-card:before{animation-delay:0s}.portal-metrics-kpi-grid .ant-col:nth-child(2) .portal-glass-card:before{animation-delay:-.7s}.portal-metrics-kpi-grid .ant-col:nth-child(3) .portal-glass-card:before{animation-delay:-1.4s}.portal-metrics-kpi-grid .ant-col:nth-child(4) .portal-glass-card:before{animation-delay:-2.1s}.portal-metrics-kpi-grid .ant-col:nth-child(5) .portal-glass-card:before{animation-delay:-2.8s}.portal-metrics-kpi-grid .ant-col:nth-child(6) .portal-glass-card:before{animation-delay:-3.5s}.portal-metrics-kpi-grid .ant-col:nth-child(7) .portal-glass-card:before{animation-delay:-4.2s}@keyframes portal-border-beam{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.portal-metrics-page .portal-glass-card{transform:none!important}.portal-metrics-page .portal-glass-card:before{animation:none!important;filter:none;top:0;right:0;bottom:0;left:0;background:linear-gradient(135deg,color-mix(in srgb,var(--portal-beam-accent) 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#18181b);font:inherit;font-size:16px;line-height:1.45;resize:none;min-height:140px;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;touch-action:manipulation}.portal-form-textarea__control:focus{border-color:var(--portal-primary, #2563eb)}.portal-form-input{display:block;width:100%;margin:0;padding:10px 12px;border:1px solid var(--portal-border, #e4e4e7);border-radius:10px;background:var(--portal-input-bg, var(--portal-bg, #fff));color:var(--portal-text, #18181b);font:inherit;font-size:16px;line-height:1.4;min-height:44px;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;touch-action:manipulation}.portal-form-input:focus{border-color:var(--portal-primary, #2563eb)}.portal-desc-field{margin:0 0 14px}.portal-desc-field__label{display:block;margin:0 0 8px;color:var(--portal-text, #18181b);font-size:14px;font-weight:600;line-height:1.3}.portal-form-textarea__control:disabled{opacity:.65}.portal-form-textarea__count{align-self:flex-end;color:var(--portal-muted, #71717a);font-size:12px;line-height:1;font-variant-numeric:tabular-nums;pointer-events:none}.portal-form-select{display:block;width:100%;min-height:44px;margin:0;padding:10px 36px 10px 12px;border:1px solid var(--portal-border, #e4e4e7);border-radius:10px;background-color:var(--portal-input-bg, var(--portal-bg, #fff));background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%2371717a' d='M1.4.6 6 5.2 10.6.6 12 2 6 8 0 2z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;background-size:12px 8px;color:var(--portal-text, #18181b);font:inherit;font-size:16px;line-height:1.4;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;touch-action:manipulation}.portal-form-select:focus{border-color:color-mix(in srgb,var(--portal-primary, #2563eb) 55%,var(--portal-border, #e4e4e7))}.portal-form-select--multiple{min-height:96px;padding-right:12px;background-image:none}.form-card--surface .portal-form-select,.form-card--surface .portal-form-textarea__control,.form-card--surface .portal-form-input{background-color:#fff;color:#18181b;border-color:#e4e4e7}html[data-portal-theme=light] .portal-form-textarea__count,.form-card--surface .portal-form-textarea__count{color:#71717a}.form-card--surface{background:var(--form-surface, #ffffff)!important;backdrop-filter:none;-webkit-backdrop-filter:none;color:#18181b}.form-card--surface .ant-typography,.form-card--surface .ant-form-item-label>label,.form-card--surface .portal-section-title{color:#18181b!important}.form-card--surface .ant-typography.ant-typography-secondary,.form-card--surface .portal-eyebrow,.form-card--surface .admin-page-hero--portal .admin-page-hero__lead{color:#18181b9e!important}.form-card--surface .admin-page-hero--portal .admin-page-hero__title,.form-card--surface .admin-page-hero--portal .admin-page-hero__head{color:#18181b!important}.form-card .admin-page-hero{margin-bottom:1.25rem}.portal-auth{position:relative;display:grid;min-height:100vh;min-height:100dvh;overflow:hidden;background:var(--portal-bg)}.portal-auth__bends{position:absolute;top:0;right:0;bottom:0;left:0;z-index:0}.portal-auth__veil{position:absolute;top:0;right:0;bottom:0;left:0;z-index:1;background:radial-gradient(ellipse 80% 60% at 50% 0%,rgba(37,99,235,.12),transparent 60%),linear-gradient(180deg,#0b12208c,#0b1220eb);pointer-events:none}.portal-auth__content{position:relative;z-index:2;display:grid;min-height:100vh;min-height:100dvh;grid-template-columns:minmax(0,1.15fr) minmax(380px,.85fr)}.portal-auth__intro{display:flex;flex-direction:column;justify-content:center;gap:0;padding:clamp(32px,6vw,88px);color:#fff}.portal-auth__intro .portal-brand__text strong,.portal-auth__intro .portal-brand__text small{color:#fff}.portal-auth__intro .portal-brand__text small{opacity:.66}.portal-auth__lead{max-width:38ch;margin:0 0 28px!important;color:var(--portal-muted)!important;font-size:clamp(1rem,1.6vw,1.125rem)!important;line-height:1.55!important}.portal-auth__assurance{display:inline-flex;align-items:center;gap:8px;margin-top:auto;color:#94a3b8e6;font-size:14px}.portal-auth__panel{display:grid;place-items:center;padding:clamp(24px,5vw,72px);background:#0b122073;border-left:1px solid rgba(255,255,255,.06)}.auth-card{width:min(100%,460px)}.auth-card .ant-segmented{margin:12px 0 24px}.auth-form{margin-top:24px}.auth-form .ant-alert{margin-bottom:20px}.portal-page__head{margin-bottom:32px}.portal-page__head .ant-typography-secondary{max-width:48ch}.portal-page--narrow{max-width:760px;margin:0 auto}.portal-page--form{max-width:560px;margin:0 auto}.portal-page--form .form-card.ant-card .ant-card-body{padding:20px 22px 18px}.portal-page--form .portal-section-title{font-size:1.375rem!important;line-height:1.3!important;margin-bottom:6px!important}.portal-page--form .ant-form-item{margin-bottom:14px}.portal-setup-wizard__lead{margin-bottom:1.25rem!important;max-width:42rem}.portal-setup-wizard__steps{margin:0 0 1.5rem;padding:1rem 1.1rem;border-radius:12px;background:#ffffff08;border:1px solid rgba(255,255,255,.08)}.portal-setup-wizard__steps .ant-steps-item-title{color:#f4f4f5f2!important;font-weight:600}.portal-setup-wizard__steps .ant-steps-item-description{color:#a1a1aaf2!important;max-width:36rem}.portal-setup-wizard__block{margin-bottom:1.5rem;padding-bottom:1.25rem;border-bottom:1px solid rgba(255,255,255,.08)}.portal-setup-wizard__block:last-of-type{border-bottom:0;padding-bottom:0}.portal-setup-wizard__step-label{display:block;margin-bottom:.35rem;font-size:.8rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:#93c5fd}.portal-setup-wizard__hint{margin-bottom:.85rem!important}.portal-setup-wizard__alert{margin-bottom:.85rem}.portal-back-link{display:inline-flex;align-items:center;gap:8px;margin-bottom:20px;color:var(--portal-muted);text-decoration:none;font-size:14px;transition:color .2s var(--portal-ease)}.portal-back-link:hover{color:var(--portal-text)}.portal-ticket-list{display:grid;gap:10px;margin:0;padding:0;list-style:none}.portal-ticket-row{display:grid;grid-template-columns:44px minmax(0,1fr) auto;align-items:center;gap:16px;padding:16px 20px;color:var(--portal-text);text-decoration:none;background:#151d2e8c;border:1px solid var(--portal-border);border-radius:12px;transition:background .2s var(--portal-ease),border-color .2s 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0!important}.portal-conversation-composer{margin-top:.75rem;padding-top:.85rem;border-top:1px solid var(--portal-border)}.ticket-number{color:var(--portal-muted);font-family:SF Mono,Fira Code,monospace;font-size:12px}.ticket-values{display:grid;gap:0;margin:28px 0 0;border-top:1px solid var(--portal-border)}.ticket-values>div{display:grid;grid-template-columns:minmax(120px,.4fr) minmax(0,1fr);gap:16px;padding:14px 0;border-bottom:1px solid var(--portal-border)}.ticket-values dt{color:var(--portal-muted);text-transform:capitalize}.ticket-values dd{margin:0;overflow-wrap:anywhere}.ticket-image-field{display:flex;flex-direction:column;gap:.5rem}.ticket-image-field__upload{display:inline-flex;flex-direction:column;align-items:center;justify-content:center;gap:.35rem;min-width:8.5rem;min-height:8.5rem;padding:.75rem;border:1px dashed color-mix(in srgb,var(--portal-primary, #172033) 35%,transparent);border-radius:12px;background:color-mix(in srgb,var(--portal-primary, #172033) 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150}.portal-busy-spinner__rays>div:nth-child(4){--delay: .4;--rotation: 144;--translation: 150}.portal-busy-spinner__rays>div:nth-child(5){--delay: .5;--rotation: 180;--translation: 150}.portal-busy-spinner__rays>div:nth-child(6){--delay: .6;--rotation: 216;--translation: 150}.portal-busy-spinner__rays>div:nth-child(7){--delay: .7;--rotation: 252;--translation: 150}.portal-busy-spinner__rays>div:nth-child(8){--delay: .8;--rotation: 288;--translation: 150}.portal-busy-spinner__rays>div:nth-child(9){--delay: .9;--rotation: 324;--translation: 150}.portal-busy-spinner__rays>div:nth-child(10){--delay: 1;--rotation: 360;--translation: 150}@keyframes portal-busy-ray{0%,40%,60%,to{transform:rotate(calc(var(--rotation) * 1deg)) translateY(calc(var(--translation) * 1%))}50%{transform:rotate(calc(var(--rotation) * 1deg)) translateY(calc(var(--translation) * 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.portal-auth__lead{max-width:42ch;margin-left:auto!important;margin-right:auto!important}.portal-auth--product .portal-auth__panel,.portal-auth--tenant .portal-auth__panel{width:100%;border:none;background:transparent;padding:0}.portal-auth--product .portal-product-card{text-align:center}.portal-auth--product .portal-product-card 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.portal-glass-card{animation:none}}.portal-metrics-live+.portal-metrics-live{margin-top:.85rem}.portal-metrics-live__group{display:block;margin-bottom:.4rem;font-size:.75rem;letter-spacing:.04em;text-transform:uppercase;color:#94a3b8}.portal-metrics-stat-title__hint{color:#94a3b8;font-size:.85em}.portal-metrics-stat__help,.portal-metrics-section-help{margin:.45rem 0 0!important;font-size:.78rem!important;line-height:1.35!important}.portal-metrics-live__help{font-size:.68rem;color:#64748b;line-height:1.3}.portal-metrics-live__grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.55rem}.portal-metrics-live__grid:has(>:last-child:nth-child(2)){grid-template-columns:repeat(2,minmax(0,1fr));width:min(100%,66.666%);margin-inline:auto}.portal-metrics-kpi-grid{display:flex;flex-direction:column;gap:12px}.portal-metrics-kpi-grid .portal-glass-card .ant-statistic-content{line-height:1.15}.portal-metrics-kpi-detail{display:block;margin-top:.35rem;font-size:.82rem!important;line-height:1.35!important;color:var(--portal-muted, rgba(226, 232, 240, .72))!important}.portal-metrics-kpi-grid__last{margin-top:0}.portal-metrics-live__tile{display:flex;flex-direction:column;gap:.15rem;padding:.65rem .75rem;border-radius:10px;border:1px solid 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li{display:flex;flex-direction:column-reverse;align-items:center;gap:.35rem;grid-template-columns:none;min-width:2.4rem;font-size:.72rem;color:#e2e8f0b8}.portal-metrics-bars--columns strong{font-size:.78rem;color:#f8fafc}.portal-metrics-bars__track--col{position:relative;width:100%;max-width:2rem;height:8.5rem;border-radius:8px 8px 4px 4px;display:block;overflow:hidden;background:#94a3b82e}.portal-metrics-bars__fill--col{position:absolute;left:0;right:0;bottom:0;width:100%;height:var(--bar-h, 2%);min-height:2px;border-radius:6px 6px 2px 2px;background:linear-gradient(180deg,#60a5fa,#2563eb);transition:height .22s var(--portal-ease, ease-out)}.portal-metrics-bars li{display:grid;grid-template-columns:3.2rem 1fr 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0!important;font-size:13px!important;line-height:1.45!important}.intake-policy__domains{display:flex;flex-direction:column;gap:8px}.intake-policy__select{width:100%}.intake-link-block{padding-top:8px;border-top:1px solid rgba(255,255,255,.08)}.intake-link-block--login{margin-top:14px;padding:14px 14px 12px;border-top:1px dashed color-mix(in srgb,var(--portal-primary, #2563eb) 35%,transparent);border-radius:12px;background:color-mix(in srgb,var(--portal-primary, #2563eb) 12%,transparent);box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--portal-primary, #2563eb) 22%,transparent)}:root[data-portal-theme=light] .intake-link-block{border-top-color:#18181b1a}:root[data-portal-theme=light] .intake-link-block--login{background:color-mix(in srgb,var(--portal-primary, #2563eb) 8%,#ffffff);box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--portal-primary, #2563eb) 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black);--cta-deep: color-mix(in srgb, var(--cta-base) 48%, black);--cta-ink: #ffffff;--cta-radius: 12px;position:relative;flex-shrink:0;width:auto;min-width:9.5rem;height:2.5rem;padding:0;border:0;border-radius:var(--cta-radius);background:transparent;cursor:pointer;outline:none;font:inherit;-webkit-tap-highlight-color:transparent}.portal-cta-btn--warning{--portal-primary: #ea580c;--portal-primary-soft: rgba(234, 88, 12, .22)}.portal-cta-btn--success{--portal-primary: #16a34a;--portal-primary-soft: rgba(22, 163, 74, .22)}.portal-cta-btn--danger{--portal-primary: #dc2626;--portal-primary-soft: rgba(220, 38, 38, .22)}.portal-cta-btn.is-disabled,.portal-cta-btn:disabled,.intake-copy-btn:disabled{cursor:not-allowed;opacity:.5}.portal-cta-btn.is-loading{cursor:progress}.portal-cta-btn--lg{min-width:12rem;height:3rem}.portal-cta-btn--block{width:100%;min-width:0}.portal-cta-btn--lg .portal-cta-btn__label{font-size:1rem}.portal-cta-btn__bg,.intake-copy-btn__bg{position:absolute;top:0;right:0;bottom:0;left:0;border-radius:inherit;pointer-events:none}.portal-cta-btn__bg:before,.intake-copy-btn__bg:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;border-radius:calc(var(--cta-radius) * 1.05);background:var(--cta-deep);filter:blur(3px);opacity:.32;transition:opacity .25s ease-out,box-shadow .25s ease-out;box-shadow:-3px 3px color-mix(in srgb,var(--cta-deep) 40%,transparent),-6px 6px color-mix(in srgb,var(--cta-deep) 22%,transparent),-9px 9px 5px color-mix(in srgb,var(--cta-deep) 12%,transparent)}.portal-cta-btn__wrap,.intake-copy-btn__wrap{position:relative;display:block;height:100%;border-radius:inherit;overflow:hidden;padding:3px;transform:translate(3px,-3px);background:linear-gradient(to bottom,var(--cta-light) 0%,var(--cta-mid) 100%);transition:transform .25s 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#00000052;color:var(--cta-ink);font-weight:700;font-size:.9rem;letter-spacing:-.01em;line-height:1;transition:box-shadow .2s ease-out,filter .2s ease-out}.portal-cta-btn__icon,.intake-copy-btn__icon{display:inline-flex;font-size:.95rem;color:var(--cta-ink);filter:drop-shadow(0 1px 1px rgba(0,0,0,.45))}.portal-cta-btn__label,.intake-copy-btn__label{color:var(--cta-ink);text-shadow:0 1px 1px rgba(0,0,0,.55),0 0 1px rgba(0,0,0,.35)}.portal-cta-btn__spinner{width:.95rem;height:.95rem;border:2px solid rgba(255,255,255,.35);border-top-color:#fff;border-radius:50%;animation:portal-cta-spin .7s linear infinite}.portal-cta-btn:hover:not(:disabled):not(.is-disabled) .portal-cta-btn__wrap,.intake-copy-btn:hover:not(:disabled) .intake-copy-btn__wrap{transform:translate(5px,-5px)}.portal-cta-btn:hover:not(:disabled):not(.is-disabled) .portal-cta-btn__outline,.intake-copy-btn:hover:not(:disabled) .intake-copy-btn__outline{opacity:1}.portal-cta-btn:hover:not(:disabled):not(.is-disabled) .portal-cta-btn__outline:before,.intake-copy-btn:hover:not(:disabled) .intake-copy-btn__outline:before{animation-play-state:running}.portal-cta-btn:hover:not(:disabled):not(.is-disabled) .portal-cta-btn__content,.intake-copy-btn:hover:not(:disabled) .intake-copy-btn__content{filter:brightness(1.02)}.portal-cta-btn:active:not(:disabled):not(.is-disabled) .portal-cta-btn__bg:before,.intake-copy-btn:active:not(:disabled) .intake-copy-btn__bg:before{opacity:.22;box-shadow:-2px 2px color-mix(in srgb,var(--cta-deep) 35%,transparent),-4px 4px 3px color-mix(in srgb,var(--cta-deep) 16%,transparent)}.portal-cta-btn:active:not(:disabled):not(.is-disabled) .portal-cta-btn__wrap,.intake-copy-btn:active:not(:disabled) .intake-copy-btn__wrap{transform:translate(1px,-1px)}.portal-cta-btn:active:not(:disabled):not(.is-disabled) .portal-cta-btn__outline,.intake-copy-btn:active:not(:disabled) .intake-copy-btn__outline{opacity:0}.portal-cta-btn:active:not(:disabled):not(.is-disabled) .portal-cta-btn__content,.intake-copy-btn:active:not(:disabled) .intake-copy-btn__content{box-shadow:inset 0 6px 10px -2px #00000047,inset 0 -2px 6px color-mix(in srgb,var(--cta-light) 35%,transparent)}.portal-cta-btn:focus-visible .portal-cta-btn__wrap,.intake-copy-btn:focus-visible .intake-copy-btn__wrap{outline:2px solid var(--cta-mid-light);outline-offset:3px}@keyframes portal-cta-border-spin{to{transform:rotate(360deg)}}@keyframes portal-cta-spin{to{transform:rotate(360deg)}}@keyframes intake-copy-border-spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.portal-cta-btn__outline:before,.intake-copy-btn__outline:before,.portal-cta-btn__spinner{animation:none}.portal-cta-btn:hover:not(:disabled) .portal-cta-btn__wrap,.portal-cta-btn:active:not(:disabled) .portal-cta-btn__wrap,.intake-copy-btn:hover:not(:disabled) .intake-copy-btn__wrap,.intake-copy-btn:active:not(:disabled) .intake-copy-btn__wrap{transform:none}.portal-cta-btn:hover:not(:disabled) .portal-cta-btn__outline,.intake-copy-btn:hover:not(:disabled) .intake-copy-btn__outline{opacity:1;box-shadow:inset 0 0 0 1px #ffffff8c}.portal-cta-btn__outline:before,.intake-copy-btn__outline:before{display:none}}.portal-push-btn{--push-front: var(--portal-primary, #2563eb);--push-edge-a: color-mix(in srgb, var(--push-front) 28%, #05070c);--push-edge-b: color-mix(in srgb, var(--push-front) 48%, #0b1220);--push-ink: #ffffff;--push-radius: 12px;--push-ease: cubic-bezier(.3, .7, .4, 1);--push-ease-spring: cubic-bezier(.3, .7, .4, 1.5);position:relative;border:none;background:transparent;padding:0;cursor:pointer;outline-offset:4px;transition:filter .25s;-webkit-user-select:none;user-select:none;touch-action:manipulation;font:inherit;-webkit-tap-highlight-color:transparent}.portal-push-btn--brand{--push-front: var(--portal-primary, #2563eb)}.portal-push-btn--danger{--push-front: #e11d48}.portal-push-btn--neutral{--push-front: 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#00000073;text-align:center}.portal-confirm-modal__panel--danger{border-color:#f8717173}.portal-confirm-modal__icon{display:inline-flex;align-items:center;justify-content:center;width:3rem;height:3rem;margin-bottom:1rem;border-radius:999px;font-size:1.35rem;color:#fbbf24;background:#fbbf241f;border:1px solid rgba(251,191,36,.28)}.portal-confirm-modal__panel--danger .portal-confirm-modal__icon{color:#f87171;background:#f871711f;border-color:#f871714d}.portal-confirm-modal__title.ant-typography{margin:0 0 .65rem!important;color:#f8fafc!important;font-weight:700!important}.portal-confirm-modal__desc.ant-typography{margin:0 0 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#f4f4f5;--portal-muted: rgba(244, 244, 245, .68);--portal-border: rgba(255, 255, 255, .1);--portal-input-bg: #12161f;--portal-shadow: 0 1px 0 rgba(255, 255, 255, .04)}html[data-portal-theme=light]{--portal-bg: #f4f4f5;--portal-bg-elevated: #ffffff;--portal-surface: #ffffff;--portal-primary: #2563eb;--portal-primary-soft: rgba(37, 99, 235, .12);--portal-accent: #2563eb;--portal-accent-soft: #1d4ed8;--portal-text: #18181b;--portal-muted: #3f3f46;--portal-border: #e4e4e7;--portal-input-bg: #ffffff;--portal-shadow: none}.portal-auth{--portal-bg: #0b1220;--portal-bg-elevated: #111827;--portal-surface: #151d2e;--portal-text: #f4f4f5;--portal-muted: rgba(244, 244, 245, .68);--portal-border: rgba(255, 255, 255, .1);color-scheme:dark}html[data-portal-theme=light] .portal-shell{background:var(--portal-bg);color:var(--portal-text)}html[data-portal-theme=light] .portal-sider{background:var(--portal-bg-elevated);border-right-color:var(--portal-border)}html[data-portal-theme=light] .portal-sider__link:hover{background:#18181b0d}html[data-portal-theme=light] .portal-sider__settings,html[data-portal-theme=light] .portal-mobile-top .portal-sider__settings{color:#3f3f46;border-color:#e4e4e7;background:#f4f4f5}html[data-portal-theme=light] .portal-sider__settings:hover,html[data-portal-theme=light] .portal-mobile-top .portal-sider__settings:hover{color:#18181b;background:#e4e4e7;border-color:#d4d4d8}html[data-portal-theme=light] .portal-glass-card,html[data-portal-theme=light] .portal-glass-card.form-card--surface,.portal-glass-card.form-card--surface{box-shadow:none!important}html[data-portal-theme=light] .portal-glass-card .ant-card-head-title,html[data-portal-theme=light] .portal-glass-card .ant-card-head .ant-typography{color:var(--portal-text)!important}html[data-portal-theme=light] .portal-glass-card.ticket-detail-card,html[data-portal-theme=light] .portal-glass-card.conversation-card,html[data-portal-theme=light] .portal-glass-card.portal-empty-card,html[data-portal-theme=light] .portal-glass-card.form-card:not(.form-card--surface),html[data-portal-theme=light] .desk-console-page .portal-glass-card,html[data-portal-theme=light] .desk-console .portal-glass-card{background:var(--portal-surface)!important;backdrop-filter:none;-webkit-backdrop-filter:none;box-shadow:none!important}html[data-portal-theme=light] .portal-topbar{background:color-mix(in srgb,var(--portal-bg-elevated) 94%,transparent)}html[data-portal-theme=light] .customer-tickets__tabs.ant-segmented,html[data-portal-theme=light] .help-center__tabs.ant-segmented{background:#f4f4f5!important}html[data-portal-theme=light] .portal-chat__panel{box-shadow:0 8px 24px #18181b1f}html[data-portal-theme=light] .portal-back-link{color:var(--portal-muted)}html[data-portal-theme=light] .portal-accent{color:var(--portal-primary)}html[data-portal-theme=light] .portal-section-title,html[data-portal-theme=light] .admin-page-hero 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